Terms of Service

These Terms of Service ("Terms") govern your use of the Fitty Up mobile application and related services. By downloading, accessing, or using Fitty Up, you agree to these Terms.

1. Operator and Scope

Fitty Up is operated by Chattrawut Phoolakorn ("Fitty Up," "we," "our," or "us"), an individual developer based in Thailand. These Terms apply to your use of the mobile app, in-app purchases, AI features, support tools, and related services we make available.

2. Eligibility and Accounts

You must be at least 13 years old to use Fitty Up. If you are under the age of legal majority where you live, you may use Fitty Up only with permission from a parent or legal guardian.

• You must provide accurate information and keep your account credentials secure.
• You are responsible for activity that occurs under your account.
• You may not impersonate another person, create accounts for abuse, or try to bypass account, credit, or subscription limits.
• We may suspend or terminate accounts that violate these Terms, applicable law, or third-party platform rules.

3. Fitty Up Services

Fitty Up is a wellness and fitness application that may include, depending on your plan and region:

• Nutrition logging, food databases, meal photos, and macro or calorie tracking.
• Workout logging, route tracking when enabled, analytics, body measurements, and progress reviews.
• AI-powered food analysis, chat assistance, summaries, and planning tools.
• An optional live workout coach that generates spoken cues while an activity is running.
• Optional sharing tools that let you compose a workout image and post it to another app you have installed.
• Courses, reminders, permission-based integrations when enabled, native iOS widgets and Live Activities, body progress features, optional in-app minigames and virtual items bought with credits, subscriptions, credits, promotions, referrals, and partner programs.

Features, limits, AI models, and availability may change over time, and some features are only available on certain devices, platforms, or paid tiers.

HealthKit / Apple Health access is not required for core app use. Fitty Up's release builds include the HealthKit integration, and you may choose to grant or deny HealthKit permission through the system prompt. With your permission, Fitty Up may both read data from Apple Health and write data to it, such as completed workouts and sleep records you log in the app. Access is always optional and permission-based, and you can change or withdraw it at any time in the Health app's own privacy settings.

Native iOS widgets are optional Home Screen or Lock Screen extensions that you add through iOS. Fitty Up prepares local summaries while you use the app, including before a widget is added. Settings > Advanced > iOS Widgets is a preview gallery with no per-widget privacy switches. Widgets may display summaries allowed by your plan to anyone who can see that iOS surface. Removing a widget stops its display but does not itself erase stored snapshots. A workout Live Activity is a separate Lock Screen or Dynamic Island surface and can be turned off in iOS Settings.

4. Health, Fitness, and AI Disclaimer

Fitty Up is provided for general wellness, education, and self-tracking purposes only. It does not provide medical care, diagnosis, treatment, or emergency services.

• Nutrition estimates, AI suggestions, workout recommendations, and progress analysis may be incomplete or inaccurate.
• AI-generated tool actions, agentic actions, plans, or suggested changes should be reviewed before you accept or apply them. Where Fitty Up asks for confirmation, you are responsible for confirming only actions you understand and want to perform.
• Some AI features may run asynchronously through a queue or worker system. Results can be delayed, retried, cancelled, fail, or become unavailable, and queued status or estimated timing may be approximate.
• Live coaching cues are generated automatically from approximate sensor and device readings while you exercise. They are not monitoring, supervision, or medical advice, they may be wrong or arrive late, and you should not wait for a cue before slowing down or stopping.
• You should consult a qualified professional before making significant health, nutrition, medication, or exercise decisions.
• You are responsible for listening to your body, training safely, and stopping activity if you feel pain, dizziness, or other warning signs.
• Do not rely on Fitty Up or any AI output for emergencies. Contact local emergency services or a qualified clinician when needed.

5. Subscriptions, Credits, Top-Ups, and Promotions

5.1 Plans and billing

Fitty Up may offer free and paid tiers, subscriptions, and one-time digital purchases such as credit top-ups. Prices, billing periods, and included features are displayed in the app or the app store at the time of purchase. The app store purchase sheet shows the final localized price before you confirm payment.

5.2 App store billing

Subscriptions and in-app purchases are processed through the Apple App Store, with entitlement management handled through RevenueCat. Your Apple Account, not Fitty Up, processes your payment method. Auto-renewing subscriptions continue until canceled under Apple's applicable rules.

5.3 Cancellation, trials, and refunds

You can cancel an auto-renewing subscription through your Apple or Google account settings. If a free trial, introductory offer, or promotional price is shown at checkout, that offer is governed by the store terms shown there. Refunds are handled by the applicable store except where law requires otherwise.

When you or the store initiates a refund request, Apple and Google may ask us for information about how much of that purchase you used — for example, how much of a billing period elapsed or how many included credits you consumed — so the store can decide the refund. By using Fitty Up's paid features, you consent to us sharing that usage information, through RevenueCat, with Apple or Google for this purpose. We do not share the content of your AI chats or personal data beyond what is needed to describe purchase usage.

5.4 Web billing

Subscriptions purchased on fittyup.app are processed by Stripe (Stripe, Inc.) as our payment processor, not in your app store account. Web subscriptions renew automatically at the interval shown at checkout until canceled through the account page's Manage Billing portal or by contacting support. Prices are shown in USD before you confirm payment.

A full refund of a web purchase terminates the subscription immediately; partial refunds and disputes are handled case by case under this section and applicable law. If a charge is disputed through your bank, we may suspend the associated subscription until the dispute is resolved.

5.5 Credits and top-ups

• Included subscription credits and bonus credits may refresh, expire, or reset on the schedule shown in the app.
• One-time top-up credits are digital consumables, are not redeemable for cash, and are generally non-refundable except where required by law or store policy.
• Purchased top-up credits currently do not expire while your account remains active, but they are forfeited if your account is deleted or terminated.
• Credits you bought, credits granted as a bonus, and credits returned by an in-app feature are held in the same balance, and spending draws on your included subscription credits first. Whatever the balance is called in the app, the credits you paid for are covered by the non-expiry commitment above; a refresh or reset applies to included and bonus credits, not to the purchased portion.
• Optional rewarded ads may grant bonus credits subject to availability, daily limits, anti-abuse rules, and successful verification.
• For queued or asynchronous AI jobs, Fitty Up may reserve or hold credits when a request is admitted, then charge, release, refund, or reconcile those credits after success, failure, cancellation, expiry, or abuse review.
• We may reverse, withhold, or cancel credits obtained through fraud, abuse, chargebacks, exploits, or store/payment failures.
• We may use anti-abuse, replay-prevention, and verification controls for purchases, refunds, rewarded ads, referrals, and credit grants.

5.6 Virtual items and in-app minigames

• Credits may be spent on optional virtual items, including items in in-app minigames and cosmetic content such as themes or scenery.
• Virtual items are licensed to you for use inside Fitty Up. They are not property, have no cash value, are not redeemable for cash, and cannot be transferred outside the app.
• Virtual items may lose value, change, expire, or be lost entirely under the in-app rules shown to you at the time — for example, a minigame item that is not cared for within the stated time may be lost, and the credits spent on it are not returned.
• Where the app lets you sell an item back or close a minigame, the amount returned is set by the in-app rules and is granted as bonus credits. That is not a refund of any purchase, and bonus credits are not redeemable for cash.
• We may change, reset, rebalance, or discontinue a minigame or virtual item, including its prices and its rules, at any time.

5.7 Promotions, referrals, and invite codes

Promotional offers, referral programs, invite or VIP codes, and bonus-credit campaigns may be changed, limited, suspended, or canceled at any time. We may reject or reverse rewards where we reasonably suspect abuse, self-referrals, fraud, coordinated multi-account activity, or violations of these Terms.

• If you enter someone's invite or referral code, you may receive bonus credits, and the person who owns that code may receive a reward if you later subscribe to a paid plan.
• One-time signup and first-subscription rewards are granted at most once per person, not once per account. Deleting an account and signing up again does not make you eligible for them a second time, and we may withhold the reward while still honoring the code's other benefits.
• Reward amounts, minimums, eligibility rules, and cooldowns are set in the app and may change without notice.

5.8 Partner and affiliate payouts

Some users take part in a partner program in which they may earn a share of the revenue from subscriptions and purchases made by users they refer. That program is offered at our discretion and is subject to the individual terms agreed with each partner.

• Partner earnings accrue as a balance shown in the app and can be requested as a payout once the stated minimum is reached. Requests are reviewed before they are paid, may be declined or cancelled, and are paid outside the app rather than through the app stores.
• Earnings are not credits, and credits are not earnings. Neither converts into the other except where the app expressly does so.
• We may withhold, adjust, reverse, or reclaim earnings and payouts tied to refunds, chargebacks, cancellations, fraud, self-referral, coordinated multi-account activity, or breach of these Terms or a partner agreement.
• You are responsible for any taxes on amounts you receive, and we may need identifying or tax information before making a payout.
• We may change, suspend, or end the partner program, or a particular partner's participation, at any time.

6. Acceptable Use

You agree not to:

• Use Fitty Up for unlawful, harmful, infringing, or fraudulent purposes.
• Upload malware, malicious code, or content designed to break, probe, scrape, or overload the service.
• Try to bypass subscriptions, credit rules, rate limits, or security controls.
• Manipulate, replay, forge, or abuse purchase, refund, rewarded-ad, referral, webhook, or credit-verification flows.
• Reverse engineer or attempt to extract source code except where law cannot prohibit that activity.
• Upload content you do not have the right to use, or that violates another person's privacy, publicity, or intellectual-property rights.
• Upload highly sensitive documents, payment-card data, government identifiers, or other confidential materials to features not intended for that purpose.
• Submit URLs, media, prompts, or attachments designed to access private networks, exfiltrate data, track other users without consent, or interfere with Fitty Up's systems.
• Use AI features to generate abusive, deceptive, harassing, or unsafe content, or to submit harmful prompts or attachments.

7. User Content

You retain ownership of content you submit to Fitty Up. You grant us a limited, non-exclusive, worldwide license to host, store, reproduce, adapt, transmit, and display that content only as needed to operate, secure, improve, and support Fitty Up. This includes sending content to service providers that help us provide storage, AI processing, notifications, diagnostics, and payments.

• You are responsible for the legality, accuracy, and appropriateness of what you upload.
• You represent that you have all rights needed to submit your content and grant the license above.
• We may remove, restrict, sanitize, or decline to render content, links, or media that violates these Terms or creates legal, privacy, security, or safety risk.

8. Third-Party Services and Platforms

Fitty Up depends on third-party services and platforms, including Apple, Google, Supabase, RevenueCat, Anthropic, OpenRouter, Google AdMob, Expo, Sentry, hosting providers, and queue or worker infrastructure used to run asynchronous jobs. Your use of those services may also be governed by their terms, policies, and platform rules. We are not responsible for outages, policy changes, or separate acts or omissions of those third parties.

If you choose to share a workout image to another app, such as an Instagram or Facebook Story, the image is handed to that app on your device and what happens to it afterwards is governed by that app's own terms and privacy policy, not ours.

9. Intellectual Property and License

Fitty Up, including its software, designs, trademarks, content, and underlying technology, is owned by us or our licensors and is protected by applicable law. We grant you a limited, revocable, non-exclusive, non-transferable license to use Fitty Up for your personal, non-commercial use in accordance with these Terms.

10. Availability, Changes, and Termination

We may update, modify, suspend, or discontinue any part of Fitty Up at any time, including plans, features, AI models, credit rules, or integrations.

• We do not guarantee uninterrupted, secure, or error-free operation.
• We may suspend or terminate access if you violate these Terms, abuse the service, create legal risk, or if we must do so for technical, security, or operational reasons.
• You may stop using Fitty Up at any time and may request account deletion through the app settings.
• When an account is deleted or terminated, access to subscriptions, credits, and stored content may end immediately, subject to limited retention described in our Privacy Policy.

11. Disclaimers and Limitation of Liability

To the maximum extent permitted by law, Fitty Up is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory.

• We do not guarantee that nutrition estimates, AI outputs, or activity tracking results are accurate or suitable for your needs.
• We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business interruption.
• Our aggregate liability for claims relating to Fitty Up will not exceed the amount you paid to us through Fitty Up in the 12 months before the event giving rise to the claim.
• Nothing in these Terms limits rights that cannot be lawfully excluded under applicable consumer-protection law.

12. Indemnity

You agree to indemnify and hold Fitty Up harmless from claims, losses, liabilities, and expenses arising out of your misuse of Fitty Up, your content, your violation of these Terms, or your violation of another person's rights.

13. Governing Law and Disputes

These Terms are governed by the laws of the Kingdom of Thailand, without regard to conflict-of-law principles. Before filing a formal claim, you agree to contact us first and try in good faith to resolve the dispute informally. If a dispute cannot be resolved informally, the courts of Bangkok, Thailand will have jurisdiction unless applicable consumer law requires otherwise.

14. Changes to These Terms

We may update these Terms from time to time. If changes are material, we may notify you in the app, on our website, or by other reasonable means, and we may require renewed acceptance before continued use of Fitty Up.

15. Contact Us

If you have questions about these Terms, contact:

Email: support@fittyup.app
Operator: Chattrawut Phoolakorn