Privacy Policy
Last updated: February 16, 2026
Fitty Up ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Fitty Up (the "App"). Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide
- Account Information: When you create an account, we collect your email address and authentication credentials.
- Profile Information: You may provide personal details such as age, gender, height, weight, and fitness goals to personalize your experience.
- Nutrition Data: Food logs, meal photos, calorie and macro tracking data that you input into the App.
- Health & Fitness Data: Workout logs, water intake, weight measurements, and other health metrics you choose to track.
- Communications: When you contact our support team, we collect the content of your messages.
1.2 Information Collected Automatically
- Device Information: Device type, operating system version, and unique device identifiers.
- Usage Data: App usage patterns, features accessed, and interaction data to improve our services.
- Crash Reports: Technical error logs to help us identify and fix issues.
1.3 AI-Processed Information
When you use our AI features (food scanning, AI assistant), your inputs (photos, text) are processed by third-party AI providers (such as OpenRouter) to generate responses. We do not store the raw AI conversation data on third-party servers beyond what is necessary to process your request.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App's features and functionality
- Personalize your nutrition and fitness experience
- Process your AI-powered food scanning and nutrition analysis requests
- Send you important updates about the App and your account
- Respond to your support requests and communications
- Analyze usage patterns to improve our services
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
3. Data Storage and Security
Your data is stored securely using Supabase, which provides industry-standard encryption at rest and in transit. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Authentication tokens are stored securely on your device using platform-specific secure storage mechanisms (e.g., iOS Keychain).
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- AI Service Providers: Food photos and text inputs are sent to AI providers for processing. These providers process data according to their own privacy policies.
- Infrastructure Providers: We use Supabase for data storage and authentication, and RevenueCat for subscription management.
- Legal Requirements: We may disclose information if required by law, regulation, or legal process.
- Safety: We may share information to protect the rights, property, or safety of our users or the public.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccurate personal information.
- Deletion: Request deletion of your account and associated data.
- Data Portability: Request your data in a portable format.
- Opt-out: Disable optional data collection through the App's settings.
To exercise these rights, please contact us at support@fittyup.app.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. Free tier users' data is retained for up to 90 days of inactivity. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
7. Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete such information promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the App and updating the "Last updated" date. Your continued use of the App after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@fittyup.app